Privacy policy

Layal Collectibles

Effective Date: January 1st, 2026

1. Introduction

At Layal Collectibles, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

2. Who We Are

Layal Collectibles
Operated by: Pro CH Diffusion Sàrl
Case Postale 123
1095 Lutry, Switzerland
CHE-110.260.336 VAT
Email: hi@layalcollectibles.com
Website: www.layalcollectibles.com

Layal Collectibles (Pro CH Diffusion Sàrl) is the data controller responsible for your personal data.

3. What Personal Data We Collect

We may collect the following data:
- Name and contact information (e.g., email, shipping address)
- Order and payment details (processed securely through third-party providers)
- Account login details (if you register)
- Technical data (IP address, browser type, device information)
- Usage data (pages visited, time spent)

4. How We Use Your Data

We use your data to:
- Process and ship your orders
- Communicate order updates
- Improve website functionality and customer experience
- Comply with legal obligations

We do not use your data for automated decision-making or profiling.

5. Legal Basis for Processing

We process your personal data based on:
- Contractual necessity (e.g., to fulfill your orders)
- Your consent (e.g., newsletter signup)
- Legal obligations (e.g., tax reporting)
- Legitimate interests (e.g., website analytics)

6. Data Sharing

We may share your data with:
- Payment processors (e.g., Stripe, Apple Pay)
- Shipping providers (e.g., Swiss Post, DHL)
- IT service providers (for hosting, email delivery, analytics)

Our website is hosted on Shopify, which processes data in accordance with its own privacy and security standards. We may also use analytics tools (such as Google Analytics) to understand website usage. We do not sell or rent your data.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services.

Where required, we obtain your consent before placing non-essential cookies. You can manage your preferences through your browser settings or cookie banner.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. International Transfers

If we offer international shipping or services, your data may be processed outside Switzerland. We ensure appropriate safeguards are in place, such as reliance on GDPR-compliant service providers or standard contractual clauses where applicable.

10. Your Rights

You have the right to:
- Access your data
- Request correction or deletion
- Object to processing
- Withdraw consent (where applicable)

To exercise your rights, contact: hi@layalcollectibles.com

You also have the right to lodge a complaint with a competent data protection authority.